Defining Your Role and Responsibilities
- What is required of you? - role and responsibilities
- Meet new challenges and changes with confidence
- Meet the demands of your manager and team
- Work with your manager to achieve your goals
- Establish your personal leadership style
People Management, Team Development and Delegation
- Set personal and team objectives
- Build a positive and successful team
- Recognise strengths and develop individuals' potential
- The process of delegation and its benefits
- Overcome the barriers to effective delegation
Motivating the Team
- Maximise and maintain input and motivation - build the desire for results
- Provide recognition and feedback
- Motivate to achieve maximum performance
- Link individual effort to team and organisational goals
Effective Communication
- Overcome barriers - ensure your communications get results
- Assess and listen to your team’s needs
- Communicate more assertively in team meetings
- Define feedback and how to give constructive feedback
Overcome People Problems and Difficult Situations
- Deal with difficult people and situations - working towards positive conclusions
- Supervise people you used to work alongside
- Understand the decision-making process
- A 6 step technique to problem solving
Improve Team Performance
- Prioritise and plan for yourself and others
- Respond to poor performance
- Develop effective strategies for yourself and your team
Personal Development
- Prepare and develop a personal action plan to support your return to the workplace